Update on ongoing issues, API gallery->get method disabled

We have been working through the night to try and resolve the performance issues, but we are still seeing periods of slow response times. As a precautionary measure, we have disabled the gallery->get method in the Director API. If you are using SlideShowPro, this does not affect you, but if you are using the Director API, and are using the gallery->get method, those calls will fail for the time being. We hate to have to do that, but it appears that this method is causing some of the issues and until we work that out, we won’t be able to turn that method back on.

We’ll be working Wednesday to try and isolate and fix the issues, and will provide more updates as we have them.


About this entry